Privacy Policy

This policy explains how Industrial Scientific handles information submitted through website forms, demo requests, newsletter forms, and business inquiry workflows. It is written for professional users who may share contact details, company information, and connected safety program requirements.

Information collected

We may collect your name, business email, phone number, company, role, region, project notes, product interests, and communication preferences. If you describe a gas detection or PPE program, please avoid submitting confidential incident records, personal health information, or sensitive worker-level data through the general website form.

How information is used

Submitted information is used to respond to inquiries, route requests to appropriate sales or technical teams, prepare demo conversations, plan pilot scoping, and improve website content. We may also use aggregated inquiry themes to understand which products, services, and safety topics buyers are researching.

Sharing and service providers

Information may be shared with authorized team members, distributors, implementation partners, or service providers when needed to respond to your request. We do not sell personal information through this website. Any partner handling inquiry data is expected to use it only for the business purpose connected to the request.

Retention

Business inquiry data may be retained while a project is active and for a reasonable period afterward for recordkeeping, customer service, and legal purposes. You may request updates or deletion where applicable by contacting us, subject to legitimate business and compliance needs.

Security

We use reasonable administrative and technical measures to protect inquiry information. No website transmission is completely risk-free, so do not submit confidential formulas, security credentials, protected health information, or detailed incident records through open text fields.

Your choices

You can request correction, unsubscribe from marketing communications, or ask questions about submitted information through the contact page. Include the email address used in the original request so the team can locate the relevant record.